Adding eID authentication to your documents

Setup

Steps	Images
1. Open the `Admin Console` from the user menu in the Dropbox Sign web page.
2. In the `Admin Console`, navigate to the `Signature requests` subsection of the `Settings` section. In the `Signature Request Options` subsection of the `Signature requests` section, navigate to the `eID` entry.
3. Activate eID authentication by selecting the switch control. Confirm your choice on the popup modal.
4. If the activation is successful, a confirmation will appear at the top of the page

Reminder: eID authentication requires a per-request subscription. If needed, contact API support to change your subscription.

Dropbox Sign Website

Steps	Images
1. When the Sender is assigning a Signer, the option to “Enable eID” will be present. Check the checkbox.
1. Confirm in the modal that eID should be enabled for this request

Please note that:

When eID is enabled, the request can only be sent to one signer. Therefore, the signer cannot be re-ordered or reassigned.

The Sender will get confirmation modal. Click “Enable” to confirm that eID will be required for this document.

API

Non-embedded

Steps	Images
1. Add `is_eid` on your request, with a value of `true`.

Supported endpoints:

Embedded

Steps	Images
1. Set up an embedded request. See the embedded request walkthrough for details.
2. When sending the initial API request, set the value of the `force_signer_roles` to `true`. This will enable the requester to see the signer step.
3. Inside the embedded iFrame, follow the instructions in the “Dropbox Sign Website” section above to enable eID.
Supported endpoints:

Please note that:

Using eID authentication on the API still only allows one signer.

eID authentication cannot be used in test_mode.

eID authentication does not support Embedded Signing. The Enable eID option will not be available if is_for_embedded_signing is set to true.